Monday December 23, 2024

IBM unveils Blockchain as a Service based on open source Hyperledger Fabric technology

 IBM unveiled its “Blockchain as a Service” today, which is based on the open source Hyperledger Fabric, version 1.0 from The Linux Foundation. IBM Blockchain is a public cloud service that customers can use to build secure blockchain networks. The company introduced the idea last year, but this is the first ready-for-primetime implementation built using that technology.… Read More Tweet This […]

Smart diabetes management service Livongo Health raises $52.5M and looks to new markets

 Glen Tullman doesn’t like it when someone tells him he’s sick when he’s feeling fine. It’s something he thinks his customers probably don’t want to hear, either. Tullman runs a startup called Livongo Health, which offers a blood glucose monitor accompanied with a service designed to intervene and help coach people through managing diabetes. Livongo Health […]

Salesforce adds some artificial intelligence to customer service products

 Last Fall when Salesforce introduced Einstein, its artificial intelligence initiative, it debuted with some intelligence built into the core CRM tool, but with a promise that it would expand into other products over time. Today it announced it was adding Einstein AI to its Service Cloud customer service platform. The goal is to make life easier […]

Amazon launches Chime, a video conferencing and communications service for business

 Amazon has taken the wraps off of its own Skype competitor. Chime is a new video conferencing and communications from AWS that’s focused on business users. Beyond VoIP calling and video messaging, Chime includes virtual meetings, allowing users to host or join a remote meeting through the service. Pricing starts at $2.50 per user per month on the lowest end, […]

Measure raises $15 million to fly drones as a service for other companies

 Measure may not be building the ultimate flying camera, or drones that drop burritos at your door. But the Washington D.C.-based startup has raised $15 million in Series B funding to fly drones as a service for other businesses that want to do things like conduct inspections, capture videos, or gather other insights from on high. […]

With a $1.5M seed round, Eloquent Labs mixes AI and Mechanical Turk to fix customer service

 Keenon Werling would be the first to agree that conversational AI is regularly overhyped. So instead of taking the traditional approach and gloating about a glitzy new deeper learning algorithm to pitch his new venture Eloquent Labs, Werling instead opted to differentiate by optimizing something far more low-tech, people. The startup’s special sauce is embracing a mix of AI,… Read […]

Google’s Cloud Platform gets a new key management service

 Google is launching a new key management service for its Cloud Platform today that will help enterprises — especially in regulated industries like healthcare and banking — create, use, rotate and destroy their encryption keys in the cloud. The aptly named Google Cloud Key Management Service (Cloud KMS) is now available as a beta in […]

Amazon’s EC2 Container Service adds support for Windows Containers

 With the launch of Windows Server 2016 three months ago, Microsoft gave its users the ability to use the Docker engine to run containers on Windows server. This meant developers could now package their Windows executables into containers and run them on Windows Server (though obviously not on Linux machines), using the same Docker engine […]

Salesforce LiveMessage brings messaging to Service Cloud

 As more and more people use SMS and messaging apps like Facebook Messenger to interact with friends, it’s only logical that they want to interact with business that way too — and today Salesforce launched LiveMessage, a tool that helps customer service reps manage messaging traffic just like any customer interactions in Service Cloud. For starters, it […]

New Relic extends monitoring to containers and micro service environments

 Monitoring used to be a relatively simple matter. Most companies had a fixed number of applications to monitor. These were usually delivered on the web and lived for a number of years on a fairly fixed number of servers. Today’s environment is far more varied and complex, and New Relic made a series of announcements today […]