Artificial intelligence touches just about every aspect of the tech world these days, aiming to provide new ways of making old processes work better. Now, a startup that has built an AI platform that tackles the ever-present, but never-perfect, business of customer service has quietly raised a large round of funding as it gears up […]
Posted on October 23rd, 2018 by admin
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Oracle today announced that it has made another acquisition, this time to enhance both the kind of data that it can provide to its business customers, and its artificial intelligence capabilities: it is buying DataFox, a startup that has amassed a huge company database — currently covering 2.8 million public and private businesses, adding 1.2 […]
Posted on October 23rd, 2018 by admin
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After a disappointing second quarter, Netflix is back in Wall Street’s good graces. The company just released its third-quarter earnings report, and as of 5:30pm East Coast time, the stock is up 12 percent in after-hours trading. The most important number here is subscriber growth, and that’s where Netflix came in way ahead of expectations, […]
Posted on October 17th, 2018 by admin
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It’s been about two years since Google acquired API management service Apigee. Today, the company is announcing new extensions that make it easier to integrate the service with a number of Google Cloud services, as well as the general availability of the company’s API monitoring solution. Apigee API monitoring allows operations teams to get more […]
Posted on October 14th, 2018 by admin
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Instana, an application performance monitoring (APM) service with a focus on modern containerized services, today announced that it has raised a $30 million Series C funding round. The round was led by Meritech Capital, with participation from existing investor Accel. This brings Instana’s total funding to $57 million. The company, which counts the likes of […]
Posted on September 27th, 2018 by admin
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How many times have you called into a company, answered a bunch of preliminary questions about the purpose of your call, then found that those answers didn’t make their way to the CSR who ultimately took your call. This usually is because System A can’t talk to System B and it’s frustrating for the caller, […]
Posted on September 26th, 2018 by admin
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Like virtually every other major tech company, Microsoft is currently on a mission to bring machine learning to all of its applications. It’s no surprise then that it’s also bringing ‘AI’ to its highly profitable Dynamics 365 CRM products. A year ago, the company introduced its first Dynamics 365 AI solutions and today it’s expanding […]
Posted on September 23rd, 2018 by admin
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Yesterday Oracle announced a new online transaction processing database service, finally bringing its key database technology into the cloud. The company, which has been around for over four decades made its mark selling databases to the biggest companies in the world, but as the world has changed, large enterprise customers have been moving increasingly to […]
Posted on August 9th, 2018 by admin
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Arm, the semiconductor firm you probably still remember as ARM, today announced that it has acquired Treasure Data, a data management platform for large enterprise customers. The companies didn’t announce the financial details of the transaction, but earlier reporting by Bloomberg pegged the price at $600 million. This move strengthens Arm’s IoT nascent play, given that […]
Posted on August 3rd, 2018 by admin
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Istio, the service mesh for microservices from Google, IBM, Lyft, Red Hat and many other players in the open-source community, launched version 1.0 of its tools today. If you’re not into service meshes, that’s understandable. Few people are. But Istio is probably one of the most important new open-source projects out there right now. It […]
Posted on August 1st, 2018 by admin
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