Tuesday January 14, 2025

Salesforce Community Adds Customers And Partners To Growing Cloud

 Salesforce.com announced the official release of the Salesforce1 Community Cloud today, essentially making their Communities product released in June, 2013 an official product with a cloud of its own. The idea is to build on the earlier product and give companies a way to build specialized online communities where customers can interact with one another and with […]

Salesforce Buys Big Data Startup RelateIQ For Up To $390M

 The motto at Salesforce.com seems to be if you can’t beat them, buy them. This time the exact target of Salesforce.com’s $390 million desires is the scrappy startup RelateIQ, which uses searches of unstructured data from email, social networks, and calendars to automate large portions of the sales process. The Palo Alto, Calif.-based company raised […]

Salesforce Mobile Reports And Dashboards Provide In-depth Knowledge On The Fly

 Salesforce.com today announced a new mobile reports and dashboards tool that runs on their mobile Salesforce1 platform. The goal of the product is to give salespeople access to information on the go, presented to them in a customized fashion to meet the unique needs of each individual user. Salesforce customers have told them, it’s great […]

Microsoft And Salesforce Announce Broad Product-Integration Partnership

 This afternoon, Microsoft and Salesforce announced a broad partnership that will bring their respective software and service products closer together. Salesforce will support Windows, Windows 8.1, build “interoperability Salesforce and Office 365,” Microsoft’s subscription-based productivity suite, and integrate OneDrive for Business, SharePoint Online, And Outlook in… Read More Tweet This Post

ExactTarget Co-Founder Scott Dorsey Leaves Salesforce, McCorkle New CEO

 A changing of the guard at ExactTarget, the email and digital marketing company that Salesforce acquired last year for $2.5 billion, its biggest acquisition to date. ExactTarget co-founder Scott Dorsey is stepping down as CEO, while Scott McCorkle, president of technology and strategy and COO, is stepping up. Sources tell us that emails went out to staff […]

Microsoft, Salesforce Partnership Is Proof That Business Makes Strange Bedfellows

 It’s often been said that politics makes for strange bedfellows, but the same could be said for business. If you want proof, look no further than yesterday’s partnership announcement between Salesforce and Microsoft. These are two companies that compete fiercely for the same customers in the CRM space, suddenly making nice. If you look closely at […]

Salesforce CEO Marc Benioff Urges Tech Community To Give Back Right Now

 Over the years, Salesforce CEO Marc Benioff has emerged as one of the greatest philanthropists in the San Francisco Bay Area, and he wants others to join him. Today at the CODE Conference, Benioff urged the members of the tech community to make stronger commitments to give back to their local communities. A number of […]

Heroku And Salesforce Aim To Link Business Process and Customer Experience

 Salesforce announced today that it was releasing two new products to help ease the integration between Heroku mobile development tools and Salesforce 1. The new products should make it easier to create applications in Heroku and review data in almost real time as users interact with mobile apps. The first piece is called Salesforce 1 […]

Salesforce combining Radian6 with Buddy Media to create Social Studio

Salesforce.com is releasing Social Studio, a new product that combines features from its Radian6 social-media-monitoring technology with the content publishing capabilities of its Buddy Media software for marketers. Social media has rapidly gained prominence as a target for marketers, but many companies are using a slew of different tools, resulting in a disjointed, inefficient effort […]

Salesforce Debuts Its Answer To Amazon’s Mayday: An SOS Button For Mobile App Support

 Salesforce has poured a lot of investment into social and mobile products to make sure that its suite of cloud-based CRM services continues to find audiences where consumers are engaging online the most these days. Today it unveiled the latest move in that direction, Salesforce1 Service Cloud SOS — Service SOS for short — one-touch live […]