Monday January 13, 2025

Verizon, HP, eBay, Cisco, Salesforce File Amicus Brief To Back Microsoft In Irish Cloud Data Appeal

 Microsoft’s got some more support today in its ongoing appeal and wider campaign against the U.S. government over how the latter requests customer data from the cloud, and specifically when the servers where the data is stored are located outside the U.S.. Verizon, HP, eBay, Cisco, Salesforce and Infor have come together to file an amicus brief in support […]

Salesforce Will Integrate With External File Storage Providers, With Microsoft Up First

 Salesforce, a SaaS CRM provider, announced a new product this morning that will connect external file storage solutions to its cloud-based products. In English, that means that if you store your digital goods on other services, but use them inside of Salesforce’s various tools, you’ll soon have a far simpler way to do so. The […]

The Effect Of HubSpot’s CRM Launch On Salesforce

 After several years of relatively stagnant waters, what was a dull CRM landscape dominated by one player is heating up dramatically these past months. Salesforce officially put their $3.5b market acquisitions building blocks together on a “Marketing Cloud” at last month’s Dreamforce event. It also announced its entry into health care and targeting a $1 […]

Latest Salesforce Product Lets Enterprises Roll Out Their Own App Stores

 As companies develop more mobile apps, they need an organized way to distribute them and track usage. Salesforce announced a product today called AppExchange Store Builder that gives companies what they need: their very own AppExchange. That’s right, Salesforce has packaged up the software they used to create AppExchange, the place where Salesforce customers and partners can… […]

Salesforce Wants Desk.com App Hub To Be One-Stop Shop For SMBs

 Salesforce.com announced an update today to Desk.com, their customer service product aimed at small businesses. They have created a Desk.com app store called the App Hub that includes a bunch of partner apps chosen specifically for SMBs to give them a one-stop shop for the cloud applications they need –and they have created a way […]

Mobile Dossier Startup Refresh Finds A Revenue Model With Its Salesforce App

 Refresh is making all its insights available where many salespeople do their work — that is, within Salesforce. With a new product available on the Salesforce AppExchange, customers will be able to integrate Refresh’s data on top of their Salesforce dashboard. Read More Tweet This Post

Mobile Dossier Startup Refresh Finds A Revenue Model With Its Salesforce App

 Refresh is making all its insights available where many salespeople do their work — that is, within Salesforce. With a new product available on the Salesforce AppExchange, customers will be able to integrate Refresh’s data on top of their Salesforce dashboard. Read More Tweet This Post

Microsoft And Salesforce Promise Windows, Office And OneDrive Integration

 It turns out that Microsoft and Salesforce were serious when the two firms detailed a plan to integrate their products earlier this year. Today at the Dreamforce conference, the companies announced that a Salesforce1 app for Windows Phone will be released the second half of 2015, that Office will see integration with the Salesforce suite, […]

Salesforce Hopes To Ride Analytics Wave With New Business Intelligence Service

 Salesforce.com will unveil a new analytics service tomorrow morning they have dubbed Wave. The product will be introduced by CEO Marc Benioff at the company’s Dreamforce customer conference in San Francisco, but according to a Salesforce spokesperson, it is already available in the AppExchange now. It was one of the worst kept secrets in technology as just […]

Salesforce Introduces Interactive Mobile Customer Service And Gives Core CRM A Makeover

 Dreamforce, Salesforce.com’s conference extravaganza, is coming next week, and Salesforce has some big announcements ahead of their showcase starting with an update to their core CRM product, now known as Sales Cloud 1 and their customer service piece, now known as Service Cloud 1. All of their nifty branding aside, it is an attempt by […]