Business Continuity
Planning is about more than IT and technology based systems. The CEO and
executive staff must define what business processes need protection and the
appropriate response, the CIO and IT
have several innate characteristics that make them well suited to disaster
planning and implementation.


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  • Project planning: CIO and IT are accustomed to
    implementing new technology in a controlled fashion, giving experience in
    understanding and planning for the impact of change for maximum success.
  • People/Process/technology relationship
    understanding
    : Two areas in which having an understanding of this
    relationship are key to success.  The implementation of new technology
    often changes process. Changes in process change the ways people interact with
    information systems. From advanced computers and applications to systems that
    allow physical building access, the CIO and IT understand the
    people/process/technology relationship better than any other team in the
    company. The CIO and IT also have an understanding of how supporting
    systems are critical to the delivery of, and access to primary information
    systems. From Active Directory and DHCP to routers and firewalls, the CIO and
    IT understand the key systems and the order in which they must be restored to
    deliver a complete service. This understanding facilitates business continuity
    and restoration.
  • Experienced in recovery management:  In
    complex IT environments, something is usually broken or has a problem. The CIO
    and IT have the experience to quickly identify the problem, understand the
    impact and respond appropriately to the issue. This experience is vital in the
    high stress and dynamic environment of managing a disaster
    event.

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