Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they purchased Base to move into sales automation and CRM. Today, the company announced Zendesk Sunshine, a new platform for creating customer-focused applications on top of Zendesk’s toolset. All of this appears […]
Posted on November 14th, 2018 by admin
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Black Friday may still be 10 days away, but shopping season started early in the enterprise this year. We have seen acquisitions totaling almost $50 billion in the last couple of months alone, topped by the mega $34 billion IBM-Red Hat deal two weeks ago. What exactly is going on here? While not every deal has […]
Posted on November 13th, 2018 by admin
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SAP CEO Bill McDermott was jacked up today about his company’s $8 billion Qualtrics acquisition over the weekend. You would expect no less for such a big deal. McDermott believes the data Qualtrics provides could bridge the gap between his company’s operational data and customer, data wherever that resides. The idea behind Qualtrics is to […]
Posted on November 13th, 2018 by admin
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It seems that Sunday has become a popular day to announce large deals involving enterprise companies. IBM announced the $34 billion Red Hat deal two weeks ago. SAP announced its intent to buy Qualtrics for $8 billion last night, and Vista Equity Partners got into the act too, announcing a deal to buy Apptio for […]
Posted on November 12th, 2018 by admin
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Today, Google Cloud announced Kubeflow pipelines and AI Hub, two tools designed to help data scientists put to work across their organizations the models they create. Rajen Sheth, director of product management for Google Cloud’s AI and ML products, says that the company recognized that data scientists too often build models that never get used. […]
Posted on November 10th, 2018 by admin
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Eight months after bringing in a $40 million Series D, Moogsoft‘s co-founder and chief executive officer Phil Tee confirmed to TechCrunch that the IT incident management startup had shed 18 percent of its workforce, or just over 30 employees. The layoffs took place at the end of October; shortly after, Moogsoft announced two executive hires. […]
Posted on November 10th, 2018 by admin
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LinkedIn, the Microsoft-owned social network for the working world with some 580 million users, took a big step into professional development and education when it acquired Lynda.com for $1.5 billion and used it as the anchor for LinkedIn Learning. Now, with 13,000 courses on the platform, LinkedIn is announcing two new developments to get more […]
Posted on November 9th, 2018 by admin
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Datacoral aims to make it easier for enterprises to build data products by abstracting away all of the complex infrastructure to organize and process data. The company today announced that it has raised a $10 million Series A financing round led by Madrona Venture Group, with participation from Social Capital, which also led its $4 […]
Posted on November 9th, 2018 by admin
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Abbyy has been around for a long time helping companies with scanning and workflow tools, but like many older vendors it has been looking for ways to extend its traditional business model. One way to do that is by teaming up with robotics process automation companies like UIPath. Today, the company announced it has launched […]
Posted on November 8th, 2018 by admin
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Spotify’s ad-supported tier has long been one of the service’s differentiators. Naturally, the model’s not nearly as feature-rich as its paid counterpart, though the company’s removing one of those key distinctions as of this morning. In a press release, the company notes that free users will soon be able to stream music through Spotify Connect-sporting speakers. […]
Posted on November 8th, 2018 by admin
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