Sometimes $10 billion isn’t as much as you think. It’s true that when you look at the bottom line number of the $10 billion Joint Enterprise Defense Infrastructure (JEDI) cloud contract, it’s easy to get lost in the sheer size of it, and the fact that it’s a one-vendor deal. The key thing to remember as […]
Posted on September 26th, 2018 by admin
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How many times have you called into a company, answered a bunch of preliminary questions about the purpose of your call, then found that those answers didn’t make their way to the CSR who ultimately took your call. This usually is because System A can’t talk to System B and it’s frustrating for the caller, […]
Posted on September 26th, 2018 by admin
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When Salesforce bought Mulesoft last spring for the tidy sum of $6.5 billion, it looked like money well spent for the CRM giant. After all, it was providing a bridge between the cloud and the on-prem data center and that was a huge missing link for a company with big ambitions like Salesforce. When you […]
Posted on September 25th, 2018 by admin
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Microsoft is hosting its Ignite conference in Orlando, Florida this week. And although Ignite isn’t the household name that Microsoft’s Build conference has become over the course of the last few years, it’s a massive event with over 30,000 attendees and plenty of news. Indeed, there was so much news this year that Microsoft provided […]
Posted on September 25th, 2018 by admin
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Adobe Analytics is a sophisticated product, so much so that users might focus on a set of known metrics at the cost of missing key insights. Adobe introduced an AI-fueled virtual assistant called Intelligent Alerts today to help users find deeper insights they might have otherwise missed. John Bates, director of product management for Adobe […]
Posted on September 24th, 2018 by admin
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UiPath is bringing automation to repetitive processes inside large organizations and it seems to have landed on a huge pain point. Today it announced a massive $225 million Series C on a $3 billion valuation. The round was led by CapitalG and Sequoia Capital. Accel, which invested in the companies A and B rounds also […]
Posted on September 24th, 2018 by admin
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Like virtually every other major tech company, Microsoft is currently on a mission to bring machine learning to all of its applications. It’s no surprise then that it’s also bringing ‘AI’ to its highly profitable Dynamics 365 CRM products. A year ago, the company introduced its first Dynamics 365 AI solutions and today it’s expanding […]
Posted on September 23rd, 2018 by admin
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At an event in Tokyo, Google today announced the launch of Work Insights, a new tool that gives businesses more insights into how their employees use the company’s G Suite productivity tools and how teams collaborate using those tools. In addition, Google is also launching its investigation tool for helping business better secure their data […]
Posted on September 23rd, 2018 by admin
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Leena AI, a recent Y Combinator graduate focusing on HR chatbots to help employees answer questions like how much vacation time they have left, announced a $2 million seed round today from a variety of investors including Elad Gil and Snapdeal co-founders Kunal Bahl and Rohit Bansal. Company co-founder and CEO Adit Jain says the seed […]
Posted on September 22nd, 2018 by admin
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Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performance. Today, Salesforce decided to change that by introducing Einstein Voice, a bit of AI magic that […]
Posted on September 22nd, 2018 by admin
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