Cogito, a real-time feedback platform for customer service agents, added $15 million to its coffers today in the form of a Series B. This brings the company’s total fundraising to $22.5 million. The MIT Media Lab spin off is applying the principles of behavioral science to call centers around the world to improve customer experiences. Cogito […]
Posted on November 18th, 2016 by admin
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In a month of unexpected outcomes, we have also seen some tech partnership announcements, ones we thought we might never see. In fact, just this week we witnessed Microsoft joining the Linux foundation and Google joining Microsoft’s .NET foundation. You cannot minimize just how at odds these announcements are with what has been the reality of […]
Posted on November 18th, 2016 by admin
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Despite a weak second quarter and a lot of eyes on the end of the year, Salesforce is already starting to look pretty good again to Wall Street. The company beat analyst expectations today in its third-quarter earnings report across the board. Salesforce reported earnings of 24 cents per share on revenue of $2.14 billion. […]
Posted on November 17th, 2016 by admin
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Dropbox is getting much more serious about its Dropbox Business product, and today it announced a partnership with security vendor Symantec as part of a broader update to its business products designed to make it more attractive to larger businesses. Rob Baesman, Dropbox’s head of product for pro, business and enterprise versions, says the idea […]
Posted on November 17th, 2016 by admin
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Here is a small but very useful (and long overdue) update to Google’s G Suite apps: Docs, Sheets, Slides and Forms are getting support for creating custom, reusable templates that you can share with your co-workers. While you may not use templates much in your day-to-day G Suite life, this is a necessary feature for businesses. […]
Posted on November 17th, 2016 by admin
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GE Digital today announced that it has acquired Wise.io, a machine-learning powered service that helps businesses find patterns and trends in their vast data stores. At first glance, that may seem like an odd acquisition for a company like GE. It’s important to keep in mind, though, that with Predix, GE already offers its customers […]
Posted on November 16th, 2016 by admin
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Sisense, a company that helps customers link multiple data sources and summarize them in a single dashboard view, has not shied away from experimenting with new ways of interacting with the data inside its business intelligence product. Earlier this year, it announced integration with the Amazon Echo, enabling users to simply ask Alexa for certain data. Today, […]
Posted on November 16th, 2016 by admin
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Zuora, the cloud company that helps SaaS companies and others manage their subscription businesses, launched Zuora Insights today, a product designed to help customers understand the nuances of the data behind the subscriptions. Like so many SaaS companies these days, Zuora understands that there is value in the data they produce on a daily basis […]
Posted on November 15th, 2016 by admin
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One of the cofounders of Accel Partners and DCM, Dixon Doll, recently formed a new venture firm called Impact Venture Capital, along with Jack Crawford and Eric Ball. Ball previously served as Oracle’s Treasurer, where he helped manage $50 billion in assets. And Crawford was previously an investor and founded Velocity Venture Capital. Both are also […]
Posted on November 15th, 2016 by admin
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Fans of cross-platform coding will be happy to know that Visual Studio, a “a true mobile-first, cloud-first development tool for .NET and C#,” will arrive for Mac during the Connect() conference in November. The move places Microsoft’s IDE on Macs. The IDE follows Visual Studio Code, Microsoft’s code editor, to OS X. Why is Microsoft […]
Posted on November 14th, 2016 by admin
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