Sprinklr Buys Get Satisfaction To Add Customer Feedback To Its Social Media Platform
Sprinklr, the social media management company that vaulted into the “unicorn club” last month after it raised $46m on a $1b+ valuation, is making an acquisition to expand into a new area, customer feedback. It is buying Get Satisfaction, makers of a platform that lets businesses connect with customers online and get feedback on their sites. Terms of the deal have not been… Read More