MindTouch is using data to provide context to customer support pages so people can get better answers to the questions they have about a product or a service. The FAQ just doesn’t do it anymore. It’s either because the questions don’t apply or the answers don’t address a customer’s issues. MindTouch has won customers such as […]
Posted on June 11th, 2013 by admin
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In-Q-Tel (IQT) is a not-for-profit venture capital group that helps the NSA and other agencies hunt for startup and young companies that develop core technology for the U.S. intelligence community. These young companies are often outside the reach of the intelligence community — about 70 percent of them have never worked with the government before. IQT often co-invests […]
Posted on June 10th, 2013 by admin
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Swedish startup Dexplora is on a mission. Through its GetSalesDone mobile app and supporting service it wants to dramatically improve the User Experience of CRM systems, thus making data entry less of a chore and more accurate, and in doing so improve the sales bottom line. Much easier said than done, of course, but then […]
Posted on June 9th, 2013 by admin
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Salesforce.com added more marketing power to its arsenal today with the purchase of ExactTarget for $2.5 billion. It is the company’s largest acquisition to date, second to Buddy Media, which it bought last year for $689 million. In 2011, the company purchased social-monitoring platform Radian6 for $276 million in cash plus additional stock. The $3.5 […]
Posted on June 8th, 2013 by admin
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In 2011, Steve Schoettler left Zynga, the company he had co-founded four years earlier, to devote himself to a new project, called Junyo. With interest in education technology beginning to take hold, Shoettler and his co-founders at Junyo set out to leverage the growing capabilities of Big Data tools and analytics to tackle some of […]
Posted on June 8th, 2013 by admin
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The Learning Management System market is a wild and wooly place — relatively speaking, of course. “LMSes,” as they are known, are software applications and platforms that allow educational institutions and businesses to deliver courses, training, content and, really, manage every aspect of the learning process. Over time, the market has bifurcated, with one side […]
Posted on June 7th, 2013 by admin
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The ability to drill-down and target specific groups of people on Facebook, based on their interests or affinity with your brand or a competitor’s, is sort of a given. The technology is already built into the platform. On Twitter, however, it’s not so easy. That’s the hole that SocialBro wants to fill, along with educating […]
Posted on June 7th, 2013 by admin
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Panzura has raised $25 million for its global file system that stores and moves data in a fast, secure manner. Meritech Capital Partners led the D round. The company has now raised $58 million and expects to pursue an initial public offering. Panzura is one of those plays that appeals to the enterprise CIO who […]
Posted on June 6th, 2013 by admin
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Fastly has raised $10 million in a Series B round for its SSD-powered content delivery network (CDN) used by the likes of Disqus, Twitter and GitHub. The round was led by August Capital. Fastly, founded by Artur Bergman, the former CTO of Wikia, uses a patent-pending fast-caching engine that delivers content at what the company […]
Posted on June 6th, 2013 by admin
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Google is broadening its reach into the mobile app development world today through a partnership with Kinvey, which will provide an enterprise backend-as-a-service (BaaS) layer on top of Google App Engine. With Kinvey, Google App Engine will support iOS, Android and HTML 5. Kinvey, which will integrate with Google’s new Mobile Backend Starter, a basic backend platform for Android […]
Posted on June 5th, 2013 by admin
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