Sunday December 22, 2024

MindTouch Delivers For SAP And Salesforce By Turning The FAQ Into A Self-Service Sales Tool

MindTouch is using data to provide context to customer support pages so people can get better answers to the questions they have about a product or a service. The FAQ just doesn’t do it anymore. It’s either because the questions don’t apply or the answers don’t address a customer’s issues. MindTouch has won customers such as […]

How The NSA Hunts For Startups Through A VC Firm Dedicated To Serving Intelligence Community

In-Q-Tel (IQT) is a not-for-profit venture capital group that helps the NSA and other agencies hunt for startup and young companies that develop core technology for the U.S. intelligence community. These young companies are often outside the reach of the intelligence community — about 70 percent of them have never worked with the government before. IQT often co-invests […]

Dexplora, Started By Founders Of BlackBerry-Acquired TAT, Raises $1.2M To Fix The CRM Experience

Swedish startup Dexplora is on a mission. Through its GetSalesDone mobile app and supporting service it wants to dramatically improve the User Experience of CRM systems, thus making data entry less of a chore and more accurate, and in doing so improve the sales bottom line. Much easier said than done, of course, but then […]

With ExactTarget Acquisition, Salesforce.com Has Spent Close To $3.5 Billion To Get Into The Chief Marketing Officer’s Suite

Salesforce.com added more marketing power to its arsenal today with the purchase of ExactTarget for $2.5 billion. It is the company’s largest acquisition to date, second to Buddy Media, which it bought last year for $689 million. In 2011, the company purchased social-monitoring platform Radian6 for $276 million in cash plus additional stock. The  $3.5 […]

Zynga Co-founder’s Junyo Is Using Big Data To Help EdTech Companies Better Understand What Schools Really Need

In 2011, Steve Schoettler left Zynga, the company he had co-founded four years earlier, to devote himself to a new project, called Junyo. With interest in education technology beginning to take hold, Shoettler and his co-founders at Junyo set out to leverage the growing capabilities of Big Data tools and analytics to tackle some of […]

Instructure Lands A Hefty $30M To Take On The Blackboards And Moodles In A Multi-Billion Dollar eLearning Market

The Learning Management System market is a wild and wooly place — relatively speaking, of course. “LMSes,” as they are known, are software applications and platforms that allow educational institutions and businesses to deliver courses, training, content and, really, manage every aspect of the learning process. Over time, the market has bifurcated, with one side […]

SocialBro Raises $1.8M To Help Businesses Manage, Analyse And Monetize Twitter Communities

The ability to drill-down and target specific groups of people on Facebook, based on their interests or affinity with your brand or a competitor’s, is sort of a given. The technology is already built into the platform. On Twitter, however, it’s not so easy. That’s the hole that SocialBro wants to fill, along with educating […]

Panzura Gets $25M For The Love Of Speed In A Global File System

Panzura has raised $25 million for its global file system that stores and moves data in a fast, secure manner. Meritech Capital Partners led the D round. The company has now raised $58 million and expects to pursue an initial public offering. Panzura is one of those plays that appeals to the enterprise CIO who […]

Fastly Raises $10M For Content Delivery Network Built For Mobile, Real-Time World

Fastly has raised $10 million in a Series B round for its SSD-powered content delivery network (CDN) used by the likes of Disqus, Twitter and GitHub. The round was led by August Capital. Fastly, founded by Artur Bergman, the former CTO of Wikia, uses a patent-pending fast-caching engine that delivers content at what the company […]

Google App Engine Adds Kinvey To Power Mobile Backend

Google is broadening its reach into the mobile app development world today through a partnership with Kinvey, which will provide an enterprise backend-as-a-service (BaaS) layer on top of Google App Engine. With Kinvey, Google App Engine will support iOS, Android and HTML 5. Kinvey, which will integrate with Google’s new Mobile Backend Starter, a basic backend platform for Android […]